Privacy Policy

This policy explains what information Serrato Heat and Air collects when you contact us and how we use it. This is a starting template and should be reviewed by a qualified professional before launch to confirm it meets your obligations.

Information we collect

When you submit a service request, we collect the details you choose to provide: your name, phone number, email, property type, ZIP code, and a description of your HVAC need. We also collect basic analytics and, if you arrived from an ad or campaign, the associated referral information.

How we use it

We use your information solely to respond to your request, schedule and provide service, and follow up about the work. We do not sell your personal information.

How we contact you

If you consent, we may contact you by phone, text, or email about your request. You can ask us to stop at any time.

Analytics and advertising

We may use privacy-respecting analytics to understand how the site is used, and advertising tools to measure campaigns. These load only with the appropriate configuration and consent.

Contact

Questions about this policy? Call us at (327) 210-5999 or visit our contact page.

Placeholder notice: consent, retention, and data-rights language should be finalized with legal review before this policy is published as final.